Coronavirus (COVID-19) Readiness and Assistance

A NOTE ABOUT CORONAVIRUS (COVID-19)

Cisive understands the concerns about Coronavirus (COVID-19) may be causing anxiety and fear. Our priority is the health and safety of our clients, our employees, and the community. While we continue to monitor this situation closely, we’re actively taking steps to make sure we’re able to provide you with the service you need.

BEST WAY TO REACH US

For the fastest service, we strongly encourage our clients to reach out to their Client Service Representative.

CONTACT INFORMATION

USA HEADQUARTERS
5000 Corporate Court
Suite 203 
Holtsville, NY 11742 
Phone: 631-862-9300 
Toll Free: 800-969-2272 
Fax (Research Division): 631-584-7094

CLIENT RELATIONS
Phone: 800-969-2272  x418
dnettesheim@cisive.com

TECHNICAL HELP DESK
Phone: 631-862-9300  x440
customerservice@cisive.com

EMPLOYMENT SCREENING SERVICES
Phone: 866-557-5984
sales@cisive.com

EXECUTIVE INTELLIGENCE SERVICES
Phone: 631-862-9300  x329
investigations@cisive.com

HUMAN RESOURCES
humanresources@cisive.com

CANDIDATE DISPUTE HOTLINE
Phone: 855-881-0716
disputes@cisive.com

WE'RE HERE TO HELP YOU

We understand that there may be instances where customers find themselves facing financial difficulties. Cisive is here to help, and we encourage customers who may be impacted to reach out to discuss how we might be of assistance.

This is a situation that none of us have been through before. New questions are sure to continue to arise, and we will do our best to help. We’ll continue to monitor and respond to this situation as it evolves, and we will be here for you when you need us. 

For further information about COVID-19, you can visit the CDC's website.