Candidate Support

Request a Copy of My Background Report

You will not be able to access a pending report, but you can request a copy of your report here to be processed upon its completion.
*Please note that submitting multiple requests by email, phone, and through this online form may delay processing and response times

Request a Copy of My Report


Dispute My Background Check Report

Call, fax, mail, or email us to dispute the contents of your background check report.

Dispute My Report


FAQs and Helpful Links

Find answers to our most frequently asked questions and access additional resources.

Find Answers to My Questions


Ways to Contact Us
 

CLIENT SUCCESS

clientsuccess@cisive.com

TECHNICAL HELP DESK

Phone: 877-214-5496
customerservice@cisive.com

EMPLOYMENT SCREENING SERVICES

Phone: 866-557-5984
sales@cisive.com

EXECUTIVE INTELLIGENCE SERVICES

Phone: 631-862-9300  x329
investigations@cisive.com

CANDIDATE DISPUTE HOTLINE

Phone: 855-881-0716
disputes@cisive.com

Applicant and Employee Resources

Cisive Privacy Notice
Cisive Terms of Use
Fair Credit Reporting Act